Effective date: August 31, 2025
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information such as your name, phone number, pickup and drop-off locations, notes you provide, and payment details (processed securely through Square). This information is collected only when you submit a booking request.
2. How We Use Your Information
Your information is used to provide transportation services, process payments, and communicate with you about your booking. This includes sending you booking confirmations, ride updates, and verification messages via text message.
3. Information Sharing
We do not sell or rent your personal information. We may share your information with trusted third-party service providers (such as Square for payment processing) only as necessary to fulfill your booking or comply with legal obligations.
4. Data Security
We use industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Payment information is processed securely by Square and is never stored directly on our servers.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences in your browser settings.
6. Text Messaging
We use phone numbers collected through this booking form to send one-time verification codes and transactional ride-related service messages for bookings requested through EVODE, a service of CFL Professional Solutions, LLC, including booking confirmations and ride updates.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive SMS messages is not a condition of purchase.
We may maintain records of SMS consent, including the phone number, date and time consent was provided, and verification method used for compliance purposes.
SMS opt-in data, consent records, and phone numbers collected for SMS communications will not be sold, shared, or disclosed to third parties for marketing or promotional purposes.
7. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the details provided on our website.
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at wayne@cflprofessionalsolutions.com or by phone at 689-250-4456.